Privacy Policy

Gleichenia is an online shop managed by KEWYA. We respect the privacy rights of our customers and recognize the importance of protecting personal information. The following information is to enable visitors to be fully informed of our privacy policy.

Collecting personal information

When an order is placed or an inquiry is sent to us, personal information is collected to process or fulfill the order, or respond to the inquiry.

The personal details collected are as follows.

  • Name
  • Address
  • Phone number
  • E-mail address
  • Shipping and billing information
  • History of transactions and transaction contents
  • Combination of the above information that can be used in order for us to identify an individual

Use of personal information

The purposes of using personal information are as follows.

  • Confirming orders
  • Fulfilling orders
  • Replying to inquiries

We will not, in any circumstances, share your personal information with other individuals or organizations without your permission, including public organizations, corporations or individuals, except in the following case.

  • When applicable by Japanese law or in accordance with the wishes of government agencies or organizations acting in accordance with Japanese law.

Management of personal information

We use and maintain security software to prevent unauthorized access, loss, damage, falsification, leakage, etc. of your personal information. We apply the appropriate security measures whilst carrying out strict safety measures to preserve the confidentiality of your information.

Modification, deletion, etc. of personal information

You can, at any time contact us in order to ask us to modify or delete personal information. To do so, or if you have any questions or comments regarding this policy, please contact us and we will respond promptly.

Use of SSL

When entering personal information, we use Secure Sockets Layer (SSL) technology to ensure that the information is not intercepted, blocked or altered for your security.

*SSL is a function to prevent eavesdropping and to prevent data tampering by encrypting information. By using SSL, it is possible to transmit information more safely.

Cookie policy

This site uses cookies to improve service.

Cookies are small files consisting of letters and numbers that are downloaded onto your computer or device when visiting a website. Cookies are used by many websites and can do a number of things e.g. remembering your preferences, remembering what you have put in your shopping basket, and counting the number of people looking at a website at any given time.

By accessing this website, you agree that we can place cookies on your device. The information collected through cookies does not contain any information that can identify persons. You can disable cookies completely if you disable the cookie function. Users will not encounter any problems using this site even if the cookie function is disabled.

Google policy

This site uses Google Analytics, a service provided by Google in order to understand the usage of this site.

Google Analytics uses cookies issued by our company to analyze usage of this site. We receive the analysis results from Google and keep track of your site visits.

Your information collected, recorded and analyzed by Google Analytics does not include any information that identifies a specific individual.

In addition, such information is managed by Google based on its privacy policy.

For a description of the Google Analytics Terms of Service please visit the Google Analytics site and for a description of the Google Privacy Policy please visit the company's site.

Changes in Privacy Policy

When we change the privacy policy, we will make the changes to this page public.

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