Gleichenia is an online shop managed by KEWYA. Please read carefully the following terms and conditions before placing an order. This site offers deliveries outside of Japan, for the order shipping within Japan visit gleichenia.jp.
How to Order
- Select the size from the desired product page and click "Add to cart".
- Once all products are decided, click on the cart icon at the top right to move to the confirmation page for your order.
- If you wish to change the quantity, you can change it on the confirmation page displaying your order details. Please request the date and time in the remark column if you wish to receive at the specified date and time. If all the information is correct, click "Check out" to proceed.
- Fill in your contact information and shipping information and click "Continue shipping".
- Select the standard delivery and click on "continue to payment".
- Enter your credit card information and click "Confirm Order".
Prices and Tax
Prices are tax-inclusive.
For orders that require shipping outside of Japan, tax is deducted at checkout. You will receive an invoice for customs duties and fees upon arrival or thereafter. Those items for shipment to countries outside of Japan may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
*free shipping applies to one location only. For delivery to two locations or more, there will be an additional charge of 3,000 yen per address.
|Delivery date and time||This service is not available.|
Returns and Exchanges
Returns or exchanges are accepted if you contact us within 10 days of receipt.
General returns and exchanges
product not as expected / item does not fit / wrong items ordered etc.
Return shipping fee, customs duty and fee are the responsibility of the customer.
In the case of exchange, there is a ¥ 1,000 fee charged for domestic redelivery. A fee of ¥ 3,000 is charged for overseas redelivery
Mistakes on the part of Gleichenia
Upon receiving faulty or erroneous items
|The return shipping fee, redelivery fee and customs duty and fee are covered by KEWYA|
For returns after the holding period expiration or cancellation after dispatch
a fee of ¥3,000 is charged
Please note that in the following cases we do not accept returns or exchange.
- The accompanying items are damaged, stained or missing
- The products have been used, repaired or customized
- The products are not returned in their original condition (including packaging and accessories)
- The products are stained or scratched by customers
- The products are returned without any notice
- The products are returned without notification 11 days after receipt
- Any other cases in which the products returned are not in resalable conditions
We can only issue a refund which corresponds to the original payment methods. Any fees which may be applied or any charges which are incurred to us will be refunded after deducting the amount.
The following payment methods are available.
- Credit cards
- American Express
- Amazon Pay
- Apple Pay
- Google Pay
Gleichenia does not issue receipts. A statement of payment from your credit card company or an email confirmation will act as proof of purchase.
Stock and Sizing
Ring size options are in Japanese standard sizing. Please check the international sizing chart for your size before placing an order.
Depending on the product, it is also possible to make it in your desired size. Please contact us for a request.
|K 1/2||5 1/2|
|M 1/2||6 1/2|
|O 1/2||7 1/2|
|Q 1/2||8 1/2|
|S 1/2||9 1/2|
Package and Gift Wrapping
All products come with an original box and a small bag.
We do not currently offer a gift wrapping service.